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Category Archives: Trends

Five Futures For The Post-COVID-19 Workplace

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Work design and real estate professionals (along with everyone else) have fervently dissected the pandemic along with possible responses for corporate real estate post-COVID-19 and presumptive return to workplace scenarios over the last two months. Not surprisingly, questions beget questions. Practical recommendations have been delivered alongside fanciful gimmicks. It is tough to discern the difference, […]

The New, New Normal: A Post-Pandemic Retail Story

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This prescriptive scenario considers what solutions might be possible by understanding past crises, published changes in shopper behaviors, current adaptations with our retail clients, governmental guidelines being issued globally and the culmination of data-driven ideas coming from industry experts and peers.

The Role of Physical Space in Corporate Learning and Development

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Innovative use of space to create a learning environment that positively affects engagement and retention requires a strategic and coordinated effort backed by senior leadership commitment. Corporate learning and development (L&D) programs, no matter how compelling, may not be enough in and of themselves as the foundation for developing engaged and productive employees. Historically, the […]

Convergence Teams: The Power of Integrated Design

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By Patrick Donnelly and Chris Collett of BHDP; Valerie Garrett of Fifth Third Bancorp The benefits that an integrated design process can bring to building projects have been accepted for decades. Assembling a team with diverse expertise to collaboratively work on a project is intuitively understood to be a better approach than designing in a […]

Change Leadership and Change Management: There Is a Difference

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Successful implementation of a change management plan requires change leadership skills that smooth the way for all parties when most needed—at the inception. By Brian Trainer Here’s a typical scenario. An organization’s leadership creates a vision for a dynamic new workplace design, now awaiting construction. When the vision is shared, it will require a need […]

The Workplace of the Future

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STUDENTS LEARN TO BE COMFORTABLE WITH AMBIGUITY. BY DOMINIC IACOBUCCI AND AARON BRADLEY WHAT’S THE BEST way to prepare students for the rapidly changing workplace of the future? Teach them to address complex problems through ideation and creative problem-solving techniques. And, most important, help them recognize that some problems have no easy—or right—answers. That’s the […]

Lessons Grocers Can Learn From Department Stores: Lesson Nine—Services

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By Andrew McQuilkin While physical stores can no longer compete with online retail for sheer product selection, the face-to-face conversations with experts and the services they provide are the greatest differentiator for brick-and-mortar retail. Whether the tailor or butcher, the personal connection builds a level of trust. As grocers adopt more of the traditional department […]