Design is not binary. We do not subscribe to a simplistic reduction of ‘open’ vs. ‘closed.’ People are more complicated than that, and human systems – more complex.
If our five senses determine how we perceive the world, brick-and-mortar businesses should plan experiential moments that leverage all the power of our senses to create a brand impression. This is where physical retail has the most significant advantage over online. And since there are millions of combinations, each retailer can deliver a brand promise that is memorable — an impression beyond location, quality, price, selection and service.
Balancing Individual preferences and team priorities The core challenge in almost all workplace renovation projects is to strike the right balance among individual preferences, team priorities, and the constraints presented by the building. Individuals are habitual. They resolve uncertainty and complexity in their work by seeking out the harbor of predictability, wherever they can find […]
Companies have long focused on fostering collaboration among employees, envisioning it as a solution to lagging innovation. To that end, architects have designed more and more open workspaces, where employees now easily and frequently interact. But it turns out that while this enhanced collaboration has improved bottom line results, it hasn’t necessarily generated the new […]
Behavior is not a linear equation Space is a tool that can be used subtly and successfully to shift the behaviors of individuals, alter the cultures of organizations, and beneficially impact the bottom line. It’s trickle-up economics—the notion that organizational performance is the collective product of individual experiences. That said, people are complex creatures and […]
“Buildings are easy – some steel, some concrete, some glass… but, then you add people…” — Jim Donnelly, Principal Emeritus, BHDP For the past two decades, organizations have embraced a community-oriented approach to workplace design. Conventional offices from the 1960s to the dawn of the Millennium placed a premium on the periphery of the building, […]
Rather than designing businesses using outdated concepts, intelligent business leaders are constantly evolving the nature of their value streams and tweaking the organizational ecosystems that service their customers.
How can you make your organization more innovative, adaptive, and creatively competitive? After studying 200+ companies, global design firm IDEO has identified six essential qualities to drive innovation and creativity. IDEO’s David Aycan shared a framework around these qualities, the data behind them, and stories of companies working hard to develop the culture, processes, and […]